1. Information We Collect
We may collect and manage the following information when you use the UG Dietitian platform:
- Staff login details, including name, phone number.
- Diet plan modifications, water logs, and feedback.
- Staff attendance timestamps and leave requests.
- Diet photos and attendance files uploaded through the platform.
2. How We Use Your Data
The information collected through the platform is used to:
Telecaller Queues
Manage telecaller queues, client follow-ups, and automated reminders.
Diet & Water Tracking
Track client diet adherence, daily water logs, and nutritional progress.
Team Broadcasts
Deliver administrative broadcasts, operational updates, and push notifications.
Staff Attendance
Manage staff attendance timestamps, shifts, and leave requests.
Client Protection
Protect client data confidentiality through strict role-based access controls.
3. App and Device Permissions
UG Dietitian may request access to certain device features when required for app functionality:
Used for uploading diet photos and attendance proof.
Used for recording voice notes for client records.
Deliver messages, chat updates, and queue alerts through the app.
Used for report downloads and media attachments.
You can manage applicable device permissions at any time through your phone settings.
4. Data Security and Sharing
We take reasonable measures to protect information handled through the platform.
Telecallers are restricted to the clients assigned to them.
The platform uses services including Firebase FCM, Ably Realtime, and AWS Amplify.
We do not sell or rent user or client data.
Authentication tokens are cleared when a user logs out.
5. Data Retention and Deletion
Information is retained only for as long as needed for active business operations.
Staff may request account removal through their administrator.
Client follow-up records may be deleted or archived upon request.
6. Your Rights
Depending on your role and applicable access permissions, you may:
- View or update your records.
- Manage app permissions through your device settings.
- Request account or record deletion through the appropriate administrator or support channel.
7. Contact Us
If you have questions about this Privacy Policy, data handling, or privacy-related requests, please contact our privacy support team.
8. Policy Updates
We may update this Privacy Policy when necessary to reflect changes to the platform, data practices, or applicable requirements. The latest version will be made available through the appropriate UG Dietitian or Unais Group website.